Camera ready art is referred to the artwork ready to be used for imprinting
and that it does not require any extra work (except for re-sizing).
- For 1-color, or Multi-Color (spot color): EPS vector file (Adobe
Illustrator), PDF. Fonts must be converted to outlines. Make sure you
specify imprint color you wish (and PMS/Pantone number if needed).
- Full color process can usually be in major formats: TIFF, JPG, EPS, PDF,,
... 1/8" Bleed allowed; which means you should extend your background (but
NOT the important information) 1/8" on each side, so when it is cut, it
covers the "entire" area. 300 dpi, CMYK.
COPYRIGHT/TRADEMARK: We have no capability or responsibility for
determining who holds a copyright/trademark. By ordering from us, client
acknowledges and confirms it holds full legal authority to use the
trademark. Thus, all liabilities of this nature is with the customer.
ETHICS: We reserve the right not to
accept jobs that promote abuse (physical or emotional), violence, hate,
bigotry, racism, pornography, illegal or unethical messages, or what is
deemed offensive by ethical norms.
F.O.B. POINT: Our factory warehouse locations. If customerís account
number supplied is invalid, incorrect, or if we fail to use this supplied
number for any other reason, we reserve the right to ship on our account
number and invoice client for the shipping charges. We reserve the right to
ship via the carrier of our choice, at customerís expense to meet the
customerís in-hands date. Changes to shipping instructions must be in
writing, and submitted at least 72 hours prior to ship
date, and approved by us.
INTERNATIONAL ORDERS: We regularly ship internationally. All
international orders require prepayment in form of wire transfer, or in case
of established clients, via credit card. Pleas note due to high
international credit card fraud, credit cards are only accepted from
established clients. Shipping made to clientís shipper account: UPS, FedEx,
DHL; or delivered by clientís Freight Forwarder. If client wishes to be
billed, freight will be estimated and shipped via UPS, FedEx, DHL.
LEAD TIME: Indicated per individual item. In any event, our maximum
liability is only for the total cost of order and we are not liable for any
secondary costs. Freight delays are out of our control and we cannot be
MINIMUM: On some items, less than minimum is possible, usually no less
than half the lowest quantity shown in catalog, contact us for quote.
LIABILITY: Our maximum liability is solely for the total cost of
order and we are not liable for any secondary or consequential costs.
OVER/UNDER RUNS: Unless otherwise agreed to, order quantities will be
filled plus or minus 5%, billed accordingly.
PAYMENT METHOD: New accounts, prepayment/credit is needed (we accept
VISA, MC, AMEX). Established accounts, net 30 days. Orders over $5,000, 50%
deposit required, unless agreed. Late payments are subject to 2% late fee
per month. Allow 3 days for credit application review and approval. Late
Payments: Invoices are due net 30. Accounts over 30 days past due will be
charged a finance charge of 2% per month on unpaid balance.
Wire Transfer: Call for instructions.
PRICES: All prices are in US Dollars. Prices are subject to change
RETURN POLICY/CANCELLATIONS: Defective merchandise may be returned
when accompanied by Return Authorization Labels. To receive an RMA, contact
your Customer Service Representative. Claims must be made within 30 days of
receipt of merchandise. Credit will be issued when product is received.
Non-defective items, printed cannot be returned. Blank product returns will
incur a restocking fee of 20%. Charges may be incurred on any order that has
been cancelled once submitted. Written POs are binding.
Once production has begun, and client decides to cancel, the amount of work
& administration service performed will be charged.
SAMPLES: Sample under $5 can be shipped Free to clientís shipper
account, which shipping charge is made to clientís account. Samples over $5
will be charged to visa/mc/amex. Samples are non-returnable. If client
specifically wants randomly-printed or non-printed sample, he should specify
in writing, otherwise, we ship to our discretion.